Job Description

The Esports Facility Desk Attendant serves as the frontline staff member responsible for supporting the daily operation of the Campus Recreation Esports facility. Desk Attendants assist users, monitor equipment usage, maintain a clean and professional gaming environment, and provide basic technical troubleshooting when needed.

Working under the direction of the Esports Facility Student Manager and Competitive Sports professional staff, this role helps ensure the facility operates smoothly and that all Campus Recreation policies are followed.

Desk Attendants are expected to provide excellent customer service while maintaining a welcoming and respectful environment for all users.

How to Apply

Interested candidates must complete the online application by copying and pasting this link into their browser: https://gatech.co1.qualtrics.com/jfe/form/SV_2tTiFNJUaDt9NI2

Only applications submitted through this Qualtrics form will be considered. Applications submitted via email or other methods will not be reviewed.

Minimum Qualifications

· American Red Cross First-Aid/AED/CPR certification (or ability to obtain within 30 days).

· Basic familiarity with PC gaming platforms, consoles, and peripherals.

· Strong customer service and communication skills.

· Ability to follow established procedures and directions from supervisors.

· Ability to work evenings and weekends as scheduled.

Responsibilities

Customer Service & User Support

· Greet and assist users entering the Esports Facility

· Help users log into gaming stations and navigate common gaming platforms

· Provide general information about policies, programs, and reservations

· Maintain a welcoming and positive environment for all participants.

Equipment Monitoring

· Monitor gaming stations, consoles, and peripherals during shifts.

· Reset stations between users to ensure they are ready for the next participant

· Report malfunctioning equipment or technical issues to the Student Manager or professional staff.

Basic Technical Assistance

· Provide basic troubleshooting assistance for common issues such as controller connectivity, headset setup, and software launching

· Restart PCs or gaming stations when necessary to resolve minor issues.

· Escalate hardware, network, or system issues to Campus Recreation staff.

Facility Operations

· Maintain the cleanliness and organization of the gaming area.

· Ensure all facility use policies are being followed.

· Assist with daily opening and closing procedures as directed.

Event Support

· Assist with setup and breakdown for esports tournaments and special events.

· Help prepare stations and equipment for organized competitions or reservations.

Communication & Reporting

· Notify supervisors of facility concerns, behavior issues, or equipment problems.

· Communicate shift updates to the incoming staff member during shift transitions.

Key Expectations

· Be dependable and arrive on time for scheduled shifts.

· Follow all Campus Recreation policies and procedures.

· Maintain a professional and respectful environment for all users.

· Work collaboratively with other student staff and supervisors.

Job Description

The Esports Facility Student Supervisor is the lead student employee responsible for day-to-day operational coordination of the Esports facility. Working under the direction of the Competitive Sports professional staff, this role supports basic technical troubleshooting and frontline supervision of the space to ensure smooth operations. The Student Supervisor helps coordinate student staff, monitors facility use, and communicates operational issues to professional staff. This position does not make operational decisions but helps implement procedures established by Campus Recreation staff.

How to Apply

Interested candidates must copy and paste this link into their browser: https://gatech.co1.qualtrics.com/jfe/form/SV_2tTiFNJUaDt9NI2

Only applications submitted through this Qualtrics form will be considered. Applications submitted via email or other methods will not be reviewed.

Minimum Qualifications

· American Red Cross First-Aid/AED/CPR certification (or ability to obtain within 30 days).

· Strong technical literacy (PC hardware, peripherals, and gaming launchers).

· Proven ability to enforce policies consistently, firmly, and professionally among peers and guests.

· Must work well under the direction of professional staff and demonstrate high levels of accountability.

Responsibilities

Operational Assistance & Oversight

· Serve as the on-site extension of the Competitive Sports Staff, ensuring the facility operates according to departmental standards.

· Execute daily opening/closing checklists as defined by professional staff to ensure the security and readiness of the space.

· Monitor facility usage and intervene when departmental policies (behavior, food/drink, equipment use) are not being met.

· Provide detailed shift reports to professional staff regarding equipment status, incidents, or facility needs.

Personnel Support & Training

· Assist with the recruitment, hiring, and training of student employees to ensure the facility is consistently staffed during all approved hours of operation.

· Monitor student staff performance and provide feedback to the professional staff regarding adherence to professional expectations.

· Ensure all student employees are trained in "first-line" technical troubleshooting to minimize downtime.

Scheduling & Facility Coordination

· Assist professional staff with the coordination and maintenance of the Esports facility schedule

· Monitor reservations and ensure scheduled groups, teams, and open recreation users follow established usage guidelines

· Communicate scheduling conflicts, no-shows, or operational issues to professional staff.

Hardware & Technical Maintenance

· Perform routine "health checks" on PCs and peripherals; immediately escalate complex hardware or network issues to the appropriate Campus Recreation staff.

· Perform basic troubleshooting of gaming PCs, peripherals, and launchers (restarts, software checks, device connectivity)

· Assist professional staff in the inventory management of high-value assets (GPUs, headsets, specialized controllers).

· Ensure all stations are cleaned and reset between users to maintain a professional, high-standard appearance.

· Escalate hardware, software, or network issues to the Campus Recreation IT Specialist or professional staff

Event Execution

· Provide on-site technical and logistical support for approved tournaments and events.

· Ensure that visiting teams, student organizations and guests follow the pre-approved reservation guidelines set by the professional staff.

· Set up and tear down equipment for special events as directed by the Competitive Sports Coordinator.

Policy Enforcement & Culture

· Maintain an overwhelmingly positive environment by enforcing the department’s Code of Conduct without exception.

Distribute incoming mail and packages
•
Notify staff/faculty about received packages
•
Update daily documentation, building signage, etc.
•
Notate and forward walk-up calls, requests, and concerns to:
o
Deion Sutton or
o
Wade Johnston (based on who is being asked for)
•
Assist staff, students, faculty, and the public
•
Support staff requests such as:
o
Poster printing
o
Office supply distribution
o
In-office set-up and tear down (as needed)
•
Perform conference room checks
•
Conduct building walkthroughs
•
Check supplies in offices and breakroom
•
Run daily mail route
•
Check and manage building cardboard

Parking & Transportation is seeking two student assistants to support map processing and related documentation tasks.

Responsibilities
• Process, update, and organize map data
• Create and maintain Standard Operating Procedures (SOPs)
• Build workflows and diagrams using Lucid.

Qualifications:
• Proficiency with Lucid (Lucid chart/Lucid Suite)
• Experience generating SOPs
• Strong attention to detail

Send a brief paragraph about yourself and experience in an email to: samantha.wells@facilities.gatech.edu

The Georgia Tech Alumni Association Strategic Communications department is seeking a student to assist with website content management and updates. This is an exciting opportunity for an aspiring digital professional to work on large-scale webpage builds and a full migration of the website that serves more than 170k alumni, friends of Tech, and faculty. In this role, the student worker would assist the Director of Digital Strategy and Web Manager with creative digitization of magazine articles, updates and builds of webpages, migration of web content from one content management system to another, strategic decision making for marketing purposes, and occasional work with Adobe products such as Photoshop.

Primary Responsibilities
· Update GT Alumni website’s existing pages and help create new pages as necessary using Cascade.
· Organize and log content from existing pages into spreadsheets.
· Occasionally edit or create images in Photoshop.
· Help identify improvements in UI/UX when necessary.

Desired Knowledge and Skills
· Knowledge of HTML/CSS
· Experience with content management systems
· Experience with UI/UX improvements
· Attention to detail
· High level of creativity
· Strong written communication skills
· Highly organized with the ability to manage several projects at one time.
· Proficiency in Microsoft OneNote, Teams, Excel, Word, and Photoshop

*Ideal candidate will work this semester and continue into the summer.

Position Details and Responsibilities:
The Wreck Techs assist residential students, faculty, and staff throughout the year with technical and customer service needs, especially focusing on wired and wireless Internet issues. We assist customers through email, phone, live chat, or in person in residential spaces and our walk-up locations in the West Village Dining Commons and soon a GT Connector location.

Position Benefits:
- Experience working with enterprise-grade network equipment
- Experience working in a customer-focused technology support role
- Flexible Hours

Typical work activities include:
- Assisting customers with technical issues via phone, email, live chat, and in-person (walk-up locations and in residents' rooms)
- Assist customers with setting up their devices in residence halls during Fall Move-In
- Repairing cabling issues (e.g. repunching data jacks, replacing wallplates, repatching cables in data closets)
- Installing and configuring computer operating systems and applications
- Connecting and registering devices (e.g. computers, mobile phones, etc.) on wired/wireless networks
- Includes troubleshooting of issues experienced in the connection process
- Repairing software-related issues on customer computers (e.g. malware removal, software installation, wipe/re-install OS)
- Inspections of data closets in residence halls
- Setup, troubleshooting, and configuration of the following items:
--Televisions (e.g. initial setup, network connection)
--Game consoles (e.g. connecting to TV, wired/wireless internet connection setup)
--Routers (e.g. registration on the GT network, disabling wireless radios)
--IoT (Internet of Things) devices (e.g. personal assistants, smart lights, speakers)
--Housing devices

Desired Qualifications
- Enrolled undergraduate student at Georgia Tech's Atlanta campus
- Must have completed one semester of classes before the application deadline to be considered
- Ability to work a minimum of 10 hours each week during the following times: Sunday-Friday, 2-10pm (Spring/Fall) | Sunday-Friday, 10am-7pm (Summer)
- Excellent customer service skills
- Excellent listening skills
- Ability to solve complex problems
- Ability to communicate effectively with customers from all technical backgrounds
- Adaptable, professional, courteous, motivated and able to work well independently or as a member of a team
- Basic knowledge of the following items:
--Operation of desktop and laptop computers and operating systems
--Wired/wireless networking technology and hardware
--Operation of televisions
--Operation of mobile devices (e.g. smartphones, tablets)
--Operation of media devices (e.g. smart TVs, gaming consoles, streaming sticks)
--Operation of IoT devices

**The ability to arrive on campus approximately two weeks prior to the first day of classes for mandatory training**
**Please note that training for all advanced topics/job requirements will be provided**

Are you a college student passionate about STEM and excited to work with youth? Do you enjoy hands on projects, robotics, coding, math, or ELA? This flexible, part time role or full-time role in June is the perfect opportunity to build experience, strengthen your resume, and make a real impact. Training in the evenings in May, 2 weeks, is mandatory and paid.
Send us a brief paragraph about yourself in an email to: talentdevelopment@ceismc.gatech.edu

No day is the same! Responsibilities include checking buildings for issues, facilitating camper check-ins, providing excellent customer service, delivering and picking up supplies, answering phones, and assisting at the front desk. This position requires participation in a rotation of on-call overnight shifts. This role involves customer service and physical activity, so energy and a positive attitude are essential. Join us for a fun, dynamic summer experience! Drivers are a plus.

Specialist roles are leadership positions that combine teamwork, project management, and physical activity. In these roles, you will guide a team while managing multiple operational priorities in a fast‑paced environment.

Key duties include signage placement, check‑in set‑ups, conducting building checks, coordinating linen orders and drops, and working closely with the Fire Marshal and other campus partners. Specialists are responsible for overseeing projects from start to finish while ensuring safety, efficiency, and a positive guest experience.

This position also requires participation in a rotation of on-call overnight shifts.

Our Interns are the highest‑level student roles and are designed to support students preparing for their careers in technical and professional fields, including computer science and biomedical engineering. Working closely with professional staff as a key operational partner, the intern gains direct experience supporting complex systems, coordinating multiple workflows, and executing large‑scale events in a real‑world environment.

This role blends strategic planning with hands‑on operational work similar to the Logistics and Facilities Specialist, including event setups, signage, building checks, and coordination of facility and linen services. Through close mentorship and daily problem‑solving, the intern builds transferable skills in systems thinking, process improvement, project management, communication, and data‑informed decision‑making—skills that translate directly to careers in technology, engineering, operations, healthcare systems, and research environments.

Learn more: conference.gatech.edu/student-staff-applications/

Georgia Tech Housing and Residence Life is seeking qualified students to be a part of the HRL Team for Logistics and Event Operations (HRL Team LEO). Successful candidates will be able to anticipate problems and identify solutions, be organized and service oriented, and work well in a team environment. We have three types of intern opportunities: Operations Specialists focus on logistics for move-in traffic and equipment, Volunteer Specialists recruit and manage hundreds of move-in volunteers, and Information Specialists manage system data and reporting that supports communication to residents. All interns will learn skills related to the summer's work as well as leadership and project management training.
All roles will work together in a full-time, professional environment. Interns will be expected to live on campus in provided housing for the summer, and be available to work all official move-in activities.

Front Desk Coverage (answering questions via telephone, assisting guests visiting Alumni House, following-up with alumni inquiries). Event setup in Ballroom and Conference Room. Willing to work weekend and/or evening events especially on Tuesdays (5-9PM) and Wednesdays (5-10PM). Positivity and great customer service a must.

EDUCATION: High school diploma and at least one year of college.

EXPERIENCE: Prefer candidates have at least one year of experience working or volunteering with students in grades K–12. Prefer students who are familiar with the Georgia Tech campus.

DURATION: May 25, 2026–July 31, 2026, up to 40 hours/week. $14-$18 per hour starting compensation.

DUTIES: This position will serve CEISMC’s Summer PEAKS (Programs for Enrichment and Accelerated Knowledge in STEAM), an in-person program on the campus of Georgia Tech. Summer PEAKS runs through June and July 2026. Applicants must have prior experience working or volunteering with K-12-aged students. Applicants should have leadership experience, experience in providing quality customer service, and the ability to speak professionally with students, parents, and instructors.

The CEISMC Group Leader's role will include, but is not limited to:

1.) checking students in and out with parents when they arrive/leave campus;
2.) supervising groups of students throughout daily activities;
3.) monitoring students during lunch;
4.) taking students to various locations on campus for tours and lectures;
5.) assisting instructors during parent presentations every Friday;
6.) fulfilling tasks associated with the day-to-day in-office operations of summer camps;
7.) completing a summer-long deliverable at the end of employment. (See SUMMER PROJECT below for more information.)


SUMMER PROJECT: This summer's Group Leader project will include the creation of a deliverable that can be used to market the Summer PEAKS program to students and families. Please be sure to include your qualifications and/or relevant coursework in your resume.

The CEISMC Group Leaders are valued members of a small team running Summer PEAKS. The Group Leaders report directly to the Expanded Learning Programs team staff. The Group Leaders must welcome positive direction and suggestions, possess a strong work ethic, maintain safety for students, and be customer service-oriented. The Group Leaders are the direct contact for parents on a daily basis and represent CEISMC. Activities and decisions are varied in nature, which to some degree requires independent action and judgement in solving common problems. Some physical activities are involved, such as walking long distances and lifting heavy boxes for in-person programming.

*A background check and CPR training (provided) are required for this position.

GT College of Computing Summer Computing Camps will be offering 6 camps per week to 2nd grade through 12th grade from June 1 , 2026 - July 2, 2026. We are looking for students to fill the TA and Counselor roles. The position is open to all majors. However, we are looking for those with an interest in computing and the ability to share that interest with the campers. Students registered for more than 6 credit hours for Summer 2026 will not be considered.

There are 6 TA positions and 12 Counselor positions per week. Students can sign up for any number of weeks; however, they must work at least 16 hr/wk for 4-day camps and 20 hr/wk for 5-day camps. The pay rate is $12.50/hr. for both positions.

Week 1 : June 1 - June 5 (5-day camps)
Week 2: June 8 - June 12 (5-day camps)
Week 3: June 15 - June 18 (4-day camps)
Week 4: June 22- June 26 (5-day camps)
Week 5: June 29 - July 2 (4-day camps)

TA Primary Focus: Instructional support in computing activities
Responsibilities:
Assist instructors in setting up, executing, and cleaning up computing projects
Help campers with technical skills (coding, robotics, 3D printing, laser-cutting) under instructor guidance
Monitor proper use of equipment and enforce safety protocols
Support camper engagement and provide troubleshooting assistance during projects
Counselor Primary Focus: Camper supervision and engagement during computing projects
Responsibilities:
Supervise campers across computing project sessions, and recreational activities
Encourage participation, collaboration, and problem-solving among campers
Ensure safety when campers use tools, lab equipment, and maker materials
Assist campers in understanding instructions and completing projects when needed
Promote a positive, inclusive, and curiosity-driven environment
Escort campers to dining halls and supervise campers during lunch
Supervise snack, activity, and bathroom breaks
Assist with drop-off and pick-up